Privacy Policy

Effective Date: 13 June 2026

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NCA Ecommerce respects your privacy. This Privacy Policy explains how we collect, use, store, and protect user information when you use our mobile application and related services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Mobile number
• Delivery address
• Login and account details
• Order and transaction details
• Product reviews, support tickets, and service request details
• Images uploaded by users for profile, reviews, returns, or support purposes

How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process orders and deliveries
• Provide customer support
• Manage returns, refunds, and service requests
• Improve app performance and user experience
• Send important order or account-related notifications

Payments

Payment processing may be handled through secure third-party payment gateways. We do not store complete card details, UPI PINs, CVV, or sensitive banking credentials.

Photos and Media

The app may request access to camera or media files only when users choose to upload images for app-related features such as profile images, product reviews, returns, support, or service requests.

Data Sharing

We do not sell users' personal information. We may share limited information only with trusted service providers when required for order processing, delivery, payment processing, customer support, or legal compliance.

Data Security

We use reasonable technical and organizational measures to protect user data from unauthorized access, misuse, or disclosure.

Data Retention

User data may be retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

User Rights

Users may contact us to request correction or deletion of their personal information, subject to legal and business requirements.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@ncaecommerce.in
Website: https://api.ncaecommerce.in

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